Monday - Friday 8:30 am - 4:00 pm Tel: 250-245-6400 Fax: 250-245-6411 Email: info@ladysmith.ca
There are different ways to pay your property taxes and utility bills:
You may pay in person at City Hall with cash, cheque, or debit card. Please make cheques payable to the TOWN OF LADYSMITH. Post dated payments are accepted though dates not later than the Property Tax due date. Incomplete cheques will not be processed. And administration fee will be charged for returned payments.
On your financial institution’s online banking website search for “Ladysmith” and select the “Taxes” payee option.
Use the 7-digit roll number on the front of the Property Tax Notice as the account number.
Note: Some institutions require the decimal point after the 4th digit and some do not, you may have to try both.
Payments must be received by the Town no later than the Property Tax due date.
Cheques may be dropped in the After Hours Drop Box to the left of the City Hall front doors. Please make cheques payable to the TOWN OF LAYDSMITH. Payments must be received by the close of day (4:00pm) on the Property Tax due date.
If you are mailing your payment, please detach the payment remittance slip from the bottom of your property tax notice and send in the envelope with your cheque.
Please address mail to PO Box 220, Ladysmith BC, V9G1A2. Cheques may be post-dated to the Property Tax due date. Please make cheques payable to the TOWN OF LAYDSMITH. If applicable, your Home Owner Grant must also be claimed by the Property Tax due date to avoid penalties.
Please note that payments must be received by the Property Tax due date. Post marks will not be accepted as the date of the payment. Mail lost or delayed by Canada Post will be subject to penalties.
If you are couriering your payment, please detach the payment remittance slip from the bottom of your property tax notice and send in the envelope with your cheque.
Please address your courier package to 410 Esplanade, Ladysmith BC, V9G1A2. Cheques may be post-dated to the Property Tax due date. Please make cheques payable to the TOWN OF LAYDSMITH. If applicable, your Home Owner Grant must also be claimed by the Property Tax due date to avoid penalties.
Please note that payments must be received by the Property Tax due date. Post marks will not be accepted as the date of the payment. Mail lost or delayed by courier companies will be subject to penalties.
Please verify with your Mortgage Company if they are paying your property taxes on your behalf. Please also ensure your mortgage company knows if you are claiming your Home Owner Grant and which Grant you are eligible to claim.
If you have any questions regarding your Tax Notice, or have not received it by mid June, please contact City Hall at 250.245.6400.
Property owners may prepay their property taxes for the following year by making monthly payments, in accordance with the provisions of Town of Ladysmith Property Tax Prepayment Plan Bylaw 2014, No. 1851.
If you are interested in the program and your current taxes are up-to-date, please complete the Property Tax Prepayment Plan Agreement and submit it to City Hall.
To make changes to your existing Property Tax Prepayment Plan Agreement, please complete one of the following forms and submit it to City Hall at least 15 business days before the next withdrawal.
You can make a payment through OptionPay which is a third-party credit card service. There is an ADDITIONAL third-party fee which will be charged to your credit card. You can make payments for the following:
PLEASE ALLOW AMPLE TIME FOR PROCESSING. Click here to go to OptionPay.
You may pay in person at City Hall with cash, cheque, or debit card. Please make cheques payable to the TOWN OF LADYSMITH. Post dated payments are accepted though dates not later than the Utility due date. Incomplete cheques will not be processed. And administration fee will be charged for returned payments.
On your financial institution’s online banking website search for “Ladysmith” and select the “Utility” payee option.
Use the 13-digit account number on the front of the Utility Bill as the account number.
Payments must be received by the Town no later than the Utility due date.
Cheques may be dropped in the After Hours Drop Box to the left of the City Hall front doors. Please make cheques payable to the TOWN OF LAYDSMITH. Payments must be received by the close of day (4:00pm) on the Utility due date.
If you are mailing your payment, please detach the payment remittance slip from the bottom of your Utility bill and send in the envelope with your cheque.
Please address mail to PO Box 220, Ladysmith BC, V9G1A2. Cheques may be post-dated to the quarterly Utility due date. Please make cheques payable to the TOWN OF LAYDSMITH.
Please note that payments must be received by the quarterly Utility due date. Post marks will not be accepted as the date of the payment. Mail lost or delayed by Canada Post will be subject to penalties.
If you are couriering your payment, please detach the payment remittance slip from the bottom of your quarterly Utility bill and send in the envelope with your cheque.
Please address your courier package to 410 Esplanade, Ladysmith BC, V9G1A2. Cheques may be post-dated to the quarterly Utility due date. Please make cheques payable to the TOWN OF LAYDSMITH.
Please note that payments must be received by the quarterly Utility due date. Post marks will not be accepted as the date of the payment. Mail lost or delayed by courier companies will be subject to penalties.
All you need to do is fill out the Utilities Pre-Authorized Debit Sign-up form
and return it to us with a void cheque at least 15 business days before the quarterly Utility due date. After that, your account will be debited on the bill's due date. You will still receive your quarterly utility bill.
To make changes to your existing Utilities Pre-Authorized agreement, please complete one of the following forms and return it to City Hall at least 15 business days prior to the quarterly Utility due date.
If you have questions regarding your Property Tax or Utility Bills, please contact the Financial Services Department at 250.245.6400 or email finance@ladysmith.ca.